Residential Case Handler

Recruiter
LSL Property Services plc
Location
Exeter, UK
Salary
Competitive
Posted
10 Jul 2019
Closes
01 Aug 2019
Ref
1204706545
Sector
Legal
Contract Type
Permanent
Hours
Full Time
The Corporate Client Department is currently looking for team members who have excellent customer service skills and the ability to plan and manage their own diary. You will have excellent communication skills (both written and oral) and provide solutions, not problems, for Clients. Full training is provided but you will need a good level of keyboard skills as we use Microsoft Office and our own computer based case management system. Previous property experience is not essential; however it may be an advantage.

Location:

Exeter: EX4

Hours:

Monday-Friday Hours: 09:00-17:30

Role Purpose:

As part of this role, you will be responsible for managing a range of properties and their marketing through to sale to a new owner, as well as managing third party suppliers who provide services for your properties e.g. Estate Agents, Maintenance Contractors, Surveyors.

Further responsibilities include:
  • Reviewing third party reports, collating information and providing sound recommendations to Clients
  • Working out the most appropriate marketing plans for the properties you are managing
  • Negotiating best offers with Estate Agents
  • Liaising with Estate Agents and Solicitors once a sale is agreed, through to completion
  • Making sure properties are maintained and all costs are accounted for

Technical Skills/Competencies/Behaviours:
  • Proven customer service skills
  • Ability to prioritise own workload
  • Administration
  • Good level of keyboard skills

Benefits/General Information:
  • (£18,000 rising to £18,780)
  • Monday-Friday, 9-5.30 (no weekends or evenings)
  • 20 days holiday entitlement, plus Bank Holidays (increases by 1 day per calendar year of service until reaching the 25 day cap)
  • Pension scheme
  • Wide array of tax savings (including Child Care Vouchers, Health Care Plan, Cycle to Work scheme) and employee benefits (including discounted gym memberships, cinema tickets and shopping vouchers)
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