Retail Assistant Store Manager

Tapi Carpets & Floors Ltd
Birmingham, UK
17 Jul 2019
02 Aug 2019
Contract Type
Full Time
We have an exciting opportunity to join the team at Tapi Carpets & Floors Limited, the UK's fastest growing carpet and flooring retailer. As an Assistant Store Manager, you will report to, assist, and when necessary, deputise for, the Store Manager. Our Assistant Store Managers have a genuine desire to help customers find the right product for their needs.

The right person for this Assistant Store Manager role, will be self-motivated and enthusiastic. You will enjoy being part of a team, with a passionate desire to deliver exceptional customer service. This is an exciting time to be part of Tapi, who have opened over 120 stores in just over four years.

One of your core responsibilities will be to assist the Store Manager in the day to day running of the store, and be capable of deputising for them in their absence. You will possess the desire and drive to exceed personal sales targets, whilst delivering excellent customer service that exceeds their expectations.

Computer literacy is important, as is a good understanding of estimating and block planning. Attention to detail will also be a vital attribute.

As well as maintaining a high standard of personal presentation, you will assist in the presentation of the store, so that it is a welcoming haven for our customers. Promotion changes will need your active support.

Things can occasionally go wrong, and you will need to have the skills to handle complaints in difficult situations, in a tactful, diplomatic manner.

We offer a competitive salary, and a target based uncapped commission structure.

We value integrity and an honest approach above all else. If we say we'll do something, we will. We believe in putting the customer first in every situation and our work is only complete when we leave our customers with a floor they adore. Do you think you can deliver a superior service? Then please do get in touch.

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