IT Support Engineer

Vantage Recruitment
Castle Donington, UK
08 Aug 2019
16 Aug 2019
Contract Type
Full Time
IT support Engineer (software and hardware) £18-25k, Castle Donington based

This is a unique opportunity to join an expanding company who are a specialist in archiving and storage of data, optical storage libraries and digital asset management solutions.

We are currently looking to recruit an IT Support Engineer who is passionate about IT and wants to learn and develop new skills

Working closely with the director will give you the opportunity to get involved with a range of systems and projects, meaning each day is different. With a high level of responsibility, the role will have a direct impact on the business.

So what will you be doing as the IT Support Engineer ?

Supporting existing customers and building on the support processes and will be instrumental in developing test environments and building demonstration proof of concepts.

The role is split between being office based with an element of client field work, providing an exciting opportunity to develop technical skills within both application support, desktop support and networking.
  • Supporting clients remotely and onsite with software and hardware issues from 1st to 3rd line
  • The proactive maintenance of client systems.
  • Testing and building solutions.
  • Replacing and fixing hardware failures onsite.
  • Developing processes and training future team members.
  • Taking ownership of problems and seeing them through to fix.
  • Supporting and installing solutions on many platforms, integrating them into corporate systems.

So as the Support Engineer what would we like you to have ?
  • Linux - shell administration
  • Microsoft desktop and server experience
  • Apple macOS
  • Networking and understanding of TCP/IP
  • Photography & videography and managing files
  • 3D printing/laser cutting
  • Single board computers such as Raspberry Pi
  • Soldering & simple electronics
  • Programming and scripting
  • General data storage experience

You must have a full clean driving licence as there will be frequent travel to client sites

You will also have to undergo police vetting for security clearance

In return you will receive a competitive salary, with flexible working hours, the opportunity to really grow and develop into a growing business and the opportunity to acquire further qualifications.

If you would like to be considered for the IT Support Engineer role, apply now.

Vantage Recruitment are acting as an employment agency for the purposes of this vacancy

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