Service Engineer

Nationwide Platforms Engineering
Durham, UK
10 Jul 2019
23 Jul 2019
Contract Type
Full Time
Have you ever wondered how those breath-taking overhead camera angles are achieved in movies, or how we get a birds-eye view of a tee shot stroked down the middle of the fairway?

The chances are it's because of powered access.

As a Service Engineer you'd work at our Durham depot to inspect, repair and maintain our machines ensuring that they are ready for use by our customers.

If you have a background servicing and maintaining cars, agricultural equipment, forklift trucks, HGV, plant or small tools and you're interested in developing a career path with the market leader in powered access, we'd love to hear from you.

In return you will receive a salary between £22,000 and £25,000 depending on experience, opportunities for overtime, 25 days holiday, up to 5% pension match, ongoing technical training and a career path offering the chance to move in to a field service role, senior service engineer and beyond.

Responsibilities include:
  • Support the Senior Service Engineer in the effective running of the depot workshop within the region
  • Carry out pre-delivery inspections (PDI) of machines at client premises and at depot as required, and in conformance with manufacturer's specification, company policy and the regulations affecting the use. Ensure that there is no deficiency or defect likely to affect the safe working of a machine. Notify appropriate manager of any defective or unsafe equipment.
  • Repair machines at depot or on site as required to ensure conformance with manufactures specification and company policy.
  • To complete planned maintenance activities including maintaining the appearance of the fleet to corporate standard.
  • Handover machines to customers and familiarise customers with safe machine operation in accordance with company procedures.

Act as an ambassador for the company, providing a high standard of customer care and being polite at all times. Relay appropriate customer queries to depot staff as required.

Accurately complete all relevant paperwork including engineer's report, off hire, pre/delivery inspection and service sheets.

Update system on machine status change i.e. PDI carried out, Machine under repair, 6 monthly statutory inspection completed.

The ideal candidate will have: -
  • Relevant general maintenance qualification and experience servicing and maintaining cars, agricultural equipment, forklift trucks, HGV, plant or small tools
  • A mature outlook and the ability to prioritise tasks and work well under pressure.
  • Excellent customer service skills.
  • A drivers licence with no more than 6 penalty points.

Part of the Loxam Group, Nationwide Platforms is the UK's largest powered access specialist with a fleet of 12,500 machines operating from a network of 20 depots.

With a workforce of more than 900 employees and 25 years' experience in working at height, Nationwide Platforms has unprecedented knowledge on the widest range of access platforms as well as expertise on specific product, site and working at height challenges.

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