Credits & Returns Administrator

Alliance Automotive Uk Limited
Milton Keynes, UK
08 Jul 2019
24 Jul 2019
Contract Type
Full Time
Alliance Automotive Group are a leading distributor of light and commercial vehicle parts to the independent aftermarket in France, Germany and the UK. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment through a network of national and regional logistics platforms as well as networks of local distributors comprising our own subsidiaries and independent affiliates

We currently have a vacancy for a Credits & Returns Administrator in our Returns and Matching Department based at the Milton Keynes Head Office. The departments objective is to alleviate the Branch Managers from spending time investigating invoice and credit bounce backs that fail to match on the system.

  • To intercept unmatched credits
  • To accept, pass, match credits where deemed fit or no further action to be taken
  • Match credit notes to return notes and clear from the system
  • Challenge suppliers on handling charges and carriage charges
  • Challenge suppliers on rejections
  • Challenge suppliers on warranty claims
  • To review reason behind bounce back and code accordingly
  • To action solution if no further investigation is required
  • To pass on to Branch Manager if a response is required that will require authorisation by RMD
  • To notify Branch Manager of stock adjustments to be made
  • To escalate on going or more severe issues to department manager

This role description is intended as a summary of the role and is not an exhaustive list of duties, the post holder is expected to undertake any tasks and responsibilities as required and deemed appropriate by the business.

Desired requirements;
  • Knowledge of MAM and Autopart or similar
  • Purchase Ledger experience would be preferable
  • Credits and Returns processes would be preferable
  • Returns to supplier knowledge would be preferable
  • Strong written and verbal skills, be computer literate in Microsoft package and have impeccable attention to detail

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