IT Support Analyst

Recruiter
Clearwater People Solutions
Location
Reigate, UK
Salary
Competitive
Posted
13 Jul 2019
Closes
21 Jul 2019
Ref
1196330591
Contract Type
Permanent
Hours
Full Time
IT Support Analyst, West Sussex, £18,000 - £20,000

We currently have an exciting opportunity for an IT Support Analyst to join our clients awarding winning MSP based in West Sussex. The IT Support Analyst will be tasked with providing 1st line support to a variety of end users across a range of industries. The IT Support Analyst will be ambitious and motivated with a strong interest in technology.

Key Responsibilities for the IT Support Analyst

* To manage all incidents and customer requests from receipt to resolution and closure

* To ensure service level agreement standards are met

* To resolve incidents escalated from 1st line support team

* To promptly complete any admin paperwork and documentation

* Keep accurate records of all site information using IT Service Management tools

This is a great oppitinuty for anyone looking for there first step into a career as an IT Support Analyst. If you are interested in this role, please apply using the below link

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