Debt Recovery Team Leader

Recruiter
LONDON BOROUGH OF ISLINGTON
Location
Islington, UK
Salary
Competitive
Posted
16 Jul 2019
Closes
28 Jul 2019
Ref
1181610052
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
We have a fantastic opportunity for an experienced Debt RecoveryTeam Leader to ensure proper debt recovery systems and procedures are in operation throughout the Traffic and Parking Service at the London Borough of Islington.

Pay rate: £21.10 - £22.25 p/h PAYE
Contract: Temporary, ongoing

Your duties will include:
  • To be responsible for monitoring the workloads, attendance and performance of Debt Recovery Officers involved in the debt recovery activities of the Service
  • To be responsible for the monitoring of the outcomes of registrations of debts at County Court, and the allocation of warrants to enforcement Agents contracted to the Service
  • To ensure that all debt recovery activities are carried out in a timely fashion, within the legal and procedural timescales
  • To deal with complex enquiries whether by letter, telephone or face to face
  • To monitor the quality standards of the team, to ensure that telephone calls are answered promptly, and that callers are dealt with in a considerate and informative manner

The successful candidate will have:
  • Minimum of 2 years' experience in a debt recovery environment with a thorough knowledge of financial procedures
  • Experience in managing a team of staff, to establish priorities, deadlines and work programmes and to monitor progress
  • To demonstrate an awareness of debt recovery enhancement methods and techniques as may be relevant in a parking environment
  • The ability to compile reports on all aspects of debt recovery in a parking management environment

If you feel like you have the necessary skills and passion to succeed within this role or know someone who does, please apply today!

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