Admissions / Application Manager

Oxford, UK
28 Jul 2019
05 Aug 2019
Contract Type
Full Time
A leading global education provider based at an excellent location in Oxford are looking for an Admissions / Applications Manager to join the organisation asap working with Students and Universities in the UK.

The Admissions Manager will be responsible for managing and leading a team of Admissions Officers, supporting the Head of Admissions with people matters as required. They will be expected to provide guidance, mentoring and support to those team members, as well as assuming accountability for the team's performance versus KPIs and Service Level Agreements.

The Admissions Manager will be expected to assume responsibility for a geographical region, but also be able to work effectively within a cross-functional centralised team environment. They will be a key point of contact for team members and will be expected to work closely with them on application issues, complaint handling and

regionally-focused resource planning.

Key Relationships:
  • UK General Manager - Marketing and Recruitment
  • Director of the Admissions and Recruitment Centre
  • Admissions Officers and Conversion Officers
  • Admissions Coordinators
  • Directors of Marketing and Admissions
  • Source Country Sales Staff

Key Duties/Result Areas:

Application Processing and Offer Issuance
  • Manage and provide support and guidance to a team of Admissions Officers
  • Receive new applications to study at Navitas colleges and assess for completeness
  • Proactively seek missing information if required
  • Review and assess complete applications, against a series of entry criteria
  • Issue offers to prospective students, and/or refer and manage borderline cases to BUs
  • Support visa documentation and verification processes
  • Perform tasks related to pre-CAS issuance
  • Contribute, as necessary, to the aligning and streamlining system interaction between the BU, UP and CoE
  • Handle enquiries from conversion staff within the ARC
  • Develop excellent BU and SCO engagement, via connections and working relationships with BU admissions and compliance teams
  • Responsible for the day-to-day management of student records, liaising with the BU and SCO staff to ensure that records are kept up to date, utilising the CRM System (Salesforce)

  • Ensure that the team of Admissions Officers are developing and maintaining a strong, accurate and up to date knowledge base of all products and colleges
  • Provide admissions and process-related training to SCO staff

  • Be aware of regulatory changes
  • Contribute to the alignment of ARC recruitment and admissions strategy with the BUs
  • Contribute to the development of application, recruitment and enrolment targets
  • Resolve complex issues on an as-need basis
  • Prepare and present regular reports on admissions issues and trends inclusive of recommendations
  • Carry out duties as may be required by the Head of Admissions and the Director of the ARC

The company offers a salary of £24 - £26k, 37.5 Monday -Friday with some flexibility needed for overtime at the weekends at busy periods, 28 days holiday, 10% yearly bonus and good company benefits. If you are interested in applying for this position, please send your cv or call

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