Sales Assistant

Norwich Tile Centre Ltd
Norwich, UK
27 Jul 2019
31 Jul 2019
Contract Type
Full Time
Norwich Tile Centre is seeking a positive and enthusiastic Sales Assistant to join our friendly and supportive Sales Team. We are a long established independent Tile and Bathroom store with a strong customer service approach. Our customer base is very varied with both DIY and Trade. Although small we encourage career opportunities and responsibilities with the emphasis on teamwork. We have a very low staff turnover rate and try to be flexible and accommodating. Our opening hours are 8-5 Monday to Saturday and weekend work is expected.

On a day to day basis you would be:
  • Dealing with customers and helping with design ideas
  • Dealing with trade customer enquiries (some lifting required)
  • Answering the phone and emails and
  • Placing orders.
  • Social media postings
  • Keeping showroom tidy and clean

The role is extremely varied with opportunity for stock order & control, display work, showroom updates and sample organisation.

About You:
  • Self motivated and self organised person with
  • Excellent listening and communication skills
  • Good time keeping and time management is essential.
  • Numeracy is needed to work out quantities and
  • An eye for detail when checking orders and emails.
  • You need to be a strongly customer focused and enjoy working closely with a small team
  • Completely customer focused and a love of working in Retail environment
  • Computer skills needed as we operate a laptop based quotation and ordering system.
  • Experience in DIY/Tile trade would be an advantage

Other Useful Things

We are easy to find on Sweetbriar Industrial Estate, parking is available also on a regular bus route. We have a small staff room to take lunch breaks. This job could be split into two part time ones.

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