Account Manager

Hunter Hardy Ltd
London, UK
11 Aug 2019
17 Aug 2019
Contract Type
Full Time
Account Manager

Based in London
Salary: Up to £30,000.00 + uncapped commission (OTE £60,000.00)

Our Client is a fast-growing, UK provider of IT support services whose clients range from 10 to 300 users and use the best technologies. We offer a wide range of managed IT services, including bespoke project delivery, and have a growing reputation for the quality and passion of our customer service built around our clients. Our tailor-made service combines on-site visits and unlimited helpdesk support which delivers a very different customer experience.

We are looking for a new Account Manager to deliver account management to a number of clients in the London region.

You must have experience in working within an MSP environment to be considered for this role

The Account Manager will develop a deep understanding of each client's business, their requirement and there priorities and will then use this knowledge to ensure that we provide them with a valuable and relevant service. You will work with technical colleagues to ensure high levels of service delivery and client satisfaction and will act as a point of escalation for managing any service delivery issues for your clients.You will also work with the internal sales team and Technical Consultants to close down open quotes and achieve target for the region.

You will attend regular review meetings with your clients to identify additional products and services that could be valuable to the client, as well as ensuring that their contract is appropriate for them. You will then ensure that the Connectwise system and colleagues are up to date with any client news, updates and feedback.

You will ideally have 3 years experience in an account management or sales role, using a consultative sales model. You will have a good understanding of the technology sector and will have experience of selling IT systems and services. You will also have great communication skills and be confident dealing with Client stakeholders at all levels. As a person, you will be friendly and personable, and hungry for success. You will be a great team player and will be keen to learn and develop your career.

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