Order To Cash Team Leader
Highly interesting opportunity to work for client who is globally recognised as visionary within their field. Based in the city centre of Glasgow our client is one of the biggest names in their industry, it has a significant presence globally and is now making an impact in the UK. We are looking for a candidate who is ready to lead their O2C delivery team responsible for Cash Allocation, Reporting and Queries. To be successful within this role you will have: Teamwork approach Experience in O2C area Very good analytically skills Ability to enhance process and controls Good customer service skills and client-focus attitude Flexibility, ability to deal with ambiguity and change Ability to work under pressure The main responsibilities within the role will include: Working alongside the Head of Accounts Receivable to set targets, manage, motivate, train & develop the team Ensure daily posting of cash are correct and in line with SLA's Performing reconciliations as necessary Work closely with the Credit Control Managers to ensure close collaboration and swift cash allocation as well as query resolution. Ensure all refunds are duly signed off and repaid within deadline. Effective reporting of KPIs @ the end of the month. Organising and reviewing staff performance objectives periodically. Ensure the Unallocated cash & reversal reports are monitored regularly to ensure figures are kept within the targets set.