Quality Manager

ACS Performance
Kent, UK
18 Jul 2019
21 Jul 2019
Contract Type
Full Time
  • To maintain all quality approvals & systems
  • To manage the QA, Stores, Goods in and Despatch functions at the Ramsgate facility, whilst maintaining rigorous compliance with all industry standard regulations and procedures.
  • Ensure the effective running of the Quality Management system, including any other aspect of compliance within the current systems which need to be addressed in a timely and professional manner.
  • To generate and promote a positive Just culture. Maintain the control of occupational risk.
  • To Support the Luton and Stansted facility as required.

Principal Duties and Responsibilities
  • Responsible for the day to day maintenance of the AS9100, AS9110, EASA 145, FAR 145, Foreign approvals which includes
    • Hosting external audits from customers, regulatory bodies & interested parties.
    • Form 4 Holder for Part 145 (Quality Representative)
    • Ensuring that internal and supplier audits are completed to the audit schedule and as required.
    • Ensuring that the calibration system is maintained and meets regulatory requirements
    • Ensuring that the inspection control system is maintained (Stamps).
    • To lead product and system failure investigations using a variety of tools and provide appropriate corrective and preventive actions.
    • Documenting processes, procedures, local instructions and forms for the company with direct process ownership of the following.
  • Responsible for adherence to all industry, Quality regulations.
    • Support with maintaining NDT Staff authorisations that both meet the requirements of EN4179.
    • Comply with all safe working practices in relation to HSE policies and procedures.
    • Ensure service levels are maximised for all customers, internal & external and drive Continuous Improvement initiatives.
    • Responsible for team management, overall performance and work flow for quality, library, goods-in / despatch and stores departments in line with statutory, compliance, quality and standard company operating procedures.
    • To ensure employees have the appropriate mandatory training for their role.

Company Initiatives and Compliance
  • To represent and positively promote the organisation at all levels.
  • Participate in training and personal development activities as required.
  • To comply with all Company policies and procedures and support Company initiatives.
  • To undertake any other reasonable tasks as may be required by the line manager or Directors.
  • Adhere to Health & Safety requirements, take responsibility for Health & Safety of yourself and others at all times.
  • To comply with all legal and statutory obligations applicable to the role.

Qualifications and Experience

  • Human Factors
  • Auditing
  • EASA 145

  • 5 Years experience working in EASA 145 maintenance organisation and understanding of the regulations
  • Basic understanding of engineering principles
  • Basic knowledge of the concepts and principles of quality, health & safety, and environmental management
  • Understanding of policies and procedures; proven ability to communicate and lead and successfully deliver improvement initiatives
  • AS9100/AS9110 Experience preferable (ISO 9001 Minimum)
  • Auditing internal/External
  • Able to read engineering drawings
  • Component Maintenance Manual/Overhaul Manual Knowledge
  • Computer based skills (Microsoft Office)

  • ability to work well in multidiscipline/cross-functional teams
  • Excellent interpersonal skills and ability to build close-knit relationships with outside agencies
  • Strong analytical, administrative and organisation skills and excellent attention to detail
  • Innovative and enthusiastic
  • Ability to work under pressure, to tight deadlines and multi task
  • Strong communicator (written and verbal)
  • Creative and outgoing
  • Well organised and self motivated

  • Internal Interactions: All Divisions, all Departments
  • External Interactions: Customers, Suppliers, Regulatory Bodies
  • Direct Reports: Quality Engineer, Calibration Engineer, Despatch Supervisor,
  • Budget Accountabilities: None

Other Information

This job profile is a summary of the main duties of the role but is not exhaustive. It may be reviewed and updated regularly in discussion with the role holder.

ACS are recruiting for a Quality Manager. If you feel that you have the skills and experience required in this advertisement to be a Quality Manager, please submit your CV including an outline of your experience as a Quality Manager. It is always a good idea to include a covering letter outlining your experience as a Quality Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Quality Manager role you desire.

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