Client Manager - Credit Insurance

Amber Recruitment Solutions Ltd
Reading, UK
01 Jul 2019
26 Jul 2019
Contract Type
Full Time
Client Manager - Credit Insurance Broker

Circa £40,000 p.a.with an ote of £80,000 p.a. plus £3,000 car allowance

As a Client Manager your key responsibilities will include: Working as part of a multi skilled broking team and under instruction of client directors, to support strategic and global client relationships as well as ownership of own portfolio of clients. Interacting with Clients, Insurers and colleagues on day to day policy management including:

·Managing credit limit process (applications, follow up, providing feedback to clients)

· Supporting clients on reporting of overdue buyers and liaising with insurers

·Assisting with claims submissions and claims' broking process

·Negotiation of policy wordings with insurers and ensuring timely delivery of accurate policy documentation

·Management and monitoring of activity logs where required

·Providing clients with training and guidance on policy terms and conditions

·Gathering and analysing policy and market data, producing reports and presentations

Managing policy renewals within own portfolio and supporting client directors on renewal process for strategic accounts. Gathering and analysing relative statistical detail, submissions to market, chasing insurers for indications of cover, presenting terms and preparation of renewal reports.

Preparation for, and attendance of, client and insurer meetings/conference calls plus timely follow up of meeting notes and actions.

Providing advice to clients on market developments and share knowledge of market trends to enhance the overall value proposition.

Introducing and supporting team on new business opportunities to achieve individual new business target Liaising with colleagues across the global network on Global Client programmes.

Responsible for adherence to business processes, systems and procedures (including usage of e.g. applicable client service model, applicable insurer online platforms) and insurer security policies where relevant.

Working in accordance with the UK Limited Risk Management Framework, and compliance with the UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

Client Manager - Credit Insurance Broker

About you

As a Client Manager your skills and qualifications will ideally include;

·Experience of credit insurance, credit management or related sector a requirement

·Competent in use of Microsoft Office and IT systems

What we're looking for in you:

·Enthusiastic and innovative

·Team player

·Ability to handle significant workflow through efficient time management and organisation

·Ability to use IT systems to efficiently to deliver client service

·Self motivated and willing to use own initiative

·Ability to find creative solutions to new problems as they arise

·Integrity and working in a way that positively impacts our clients, colleagues and communities

Salary and Benefits

This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare, childcare vouchers and additional holiday. We also offer tremendous potential with a growing worldwide organisation.

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