Inter. Rep, Client Processing

BNY Mellon
Poole, UK
26 Jul 2019
01 Aug 2019
Contract Type
Full Time
Client Processing

Applies expertise and judgement
in providing quality, and occasionally complex client service and support to
internal and external clients on a daily basis, including phone interaction,
problem resolution, transaction processing (i.e., STP, manual), reconciliations
and accounting services, and updates to client accounts in a timely manner.

Performs a variety of
operational tasks in a product or functional area, including processing updates
to client accounts or company records and interpreting and handling exceptions.
Investigates and corrects errors in client accounts.

Conducts independent analysis
and policy interpretation.

Responsible for
reconciliations, including reconciling cash breaks, position differences, and
gathering and compiling data.

Serves as the primary point of
contact for clients and executes all correspondent requisites in a timely and
accurate manner with an understanding of the underlying business and specific
client needs.

Maintains correspondent
accounts in accordance with applicable regulations and policies, ensuring
regulatory compliance and minimizing exposure related to assigned processing

Accurately opens and updates
accounts or company records.

Works closely with technology
and systems teams to ensure the system is efficient and incorporates any
necessary risk mitigations.

Provides product knowledge,
market nuances and requirements and technical assistance, as necessary.

May review and check work of
other Client Processing Support staff and help resolve escalated issues.

No direct reports.

Provides guidance to less
experienced Client Processing Support staff, as needed.

Responsible for the
quality and completion of own work.

High school/secondary school or
the equivalent combination of education and experience is required.

Bachelors degree preferred.

3-5 years of total work
experience preferred.

Experience in brokerage
processing preferred.

BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: United Kingdom-Dorset-Poole
Job: Corporate Trust
Internal Jobcode: 70610
Organization: Issuer and Loan Services-HR11024
Requisition Number: 1909483

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