Service Delivery Manager, IT, Infrastructure

Recruiter
Corriculo Ltd
Location
Oxford, UK
Salary
Competitive
Posted
30 Jul 2019
Closes
03 Aug 2019
Ref
1193188894
Contract Type
Permanent
Hours
Full Time
Service Delivery Manager, IT, Infrastructure

This is a fantastic opportunity for an experienced Service Delivery Manager to join an impressive software house based with a strong track record of success. Based in Oxford, this is a great company for a Service Delivery Manager to be joining!

The Service Delivery Manager role has come around following the continued growth of the company. As the Service Delivery Manager, you will play a core role in bridging the gap between clients and providers, during an exciting period of growth and development!

The Role

As the Service Delivery Manager, you will be responsible for the on-going relationship between customer and provider, ensuring that all relevant KPIs are met and that the relationship remains productive.

The Service Delivery Manager will lead integration projects with new customers, control incident management and change management procedures and represent my client to selected external stakeholders. You will be the face of our client, to their client, through complex change projects!

This is a varied, yet critical role to our client.

What do you need?

The ideal candidate will have the following skills and experience:

• Prior experience working to manage relationships with external clients

• Previous exposure to service management ticketing systems

• Prior experience working in an ITIL environment would be excellent!

The Package

In addition to a salary of c.£40,000 + Pension + Medical care; my client offers a great working environment. They also invest heavily in their staff; committed to providing a productive environment, they offer lots of learning opportunities along.

Does this sound like you? Is so, I'd love to hear from you! If you have any questions or would simply welcome a chat about the position and company, just call me or drop me an email. If, though, you think this role is for you and you'd like to learn more, then please apply now.

Service Delivery Manager, IT, Infrastructure

Corriculo Ltd acts as an employment agency and an employment business.

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