Infrastructure Manager

Venn Group
London, UK
14 Jul 2019
18 Jul 2019
Contract Type
Full Time
Infrastructure Manager Contract
Agency Reference Number: 6750610

Venn Group is currently working with a Higher Education organisation who is recruiting for an experienced Infrastructure Manager to play a crucial part in the University's technical migrations and maintenance.

Rate: £350 - £430 a day (inside IR35)
Duration: 3 months
Location: London

Job responsibilities include:
  • Managing the daily operations of the 3rd line support teams
  • Leading and managing 3 teams, including recruitment, training and appraisals
  • Ensuring incidents are resolved to meet SLAs
  • Managing, logging, tracking and resolving all service issues
  • Working to produce all IT policies and procedures, recruiting and developing the teams and producing reports, dashboards and management information
  • Involvement in cloud/on premise migrations
  • Producing reports and other management information relating to IT Infrastructure Services performance

The successful candidate will have:
  • Extensive experience in managing IT services
  • Experience managing data migrations
  • Experience of training, performance management and staff development within teams
  • Excellent people management skills and customer service manner
  • Good knowledge of ITIL V3
  • Strong technical problem solving skills and experience
  • Excellent verbal and written communication skills with internal and external stakeholders
  • Experience and/or good understanding of cloud services (AWS/Azure)

To apply for this role or to find out about other Education Technology jobs, please contact Cat Udell on the London Education Technology Recruitment team on or email

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

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