BALENCIAGA Department Manager WRTW
BALENCIAGA Department Manager WRTWSummaryAbout usFounded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the iconic French fashion house defined the concept of modernity and elegance through the mastery of techniques and the use of innovative fabrics.With the appointment of Demna Gvasalia as artistic director of the collections in 2015, he continues to uphold the vision of Cristóbal Balenciaga through his exquisite techniques, masterful cuts and by constantly pushing boundaries.Balenciaga offers women's and men's ready-to-wear, handbags, shoes, accessories, eyewear and a fragrance for women, subsidiary of Kering.Job DescriptionWe are currently seeking a Department Manager in the Womens Ready to Wear department who will report to the Store Manager as part of our dynamic team in Harrods.Your opportunityTo work alongside the Retail Director with regards to management and day-to-day operations of the store. You will optimise sales by leading and motivating the team, by developing customer loyalty and improving existing relationships whilst acting as an ambassador for the Brand. How you will contributeCoaching the teamFollow up and monitoring staff individual performance (Personal Achievement)Monitoring clientelingRelationship with Buying OfficeRelationship with Finance departmentDeveloping and maintaining relationship with HotelsWelcoming and accompanying customers during the sales process Introducing and highlighting the collection, ensuring the Merchandising policy is enforcedIncreasing the store's turnoverInvolvement in the store's commercial development and its follow-up reporting, procedures, cash management, assisting with salesTeam management: involvement in the recruitment process and staff appraisals, regulars briefings, product training, uniform management Preparing deliveries and transfers between stores, in coordination with stockists Managing repairs and alterations Developing customer relationship management (CRM), handling disputesWho you areYou will have a proven successful experience selling luxury products and managing sales teamsYou possess excellent communication skills, a sense of responsibilities; you are available and quick to reactYou are well-organized and have a working knowledge of Microsoft OfficeIdeally, you have your own customer file and are fashion-orientedYour English is fluent and you possibly speak a second languageJob TypeRegularStart Date2019-03-01ScheduleFull timeOrganizationBalenciaga UK LtdA global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry and Watches: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ulysse Nardin, Girard-Perregaux, as well as Kering Eyewear.By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way. We capture these beliefs in our signature: "Empowering Imagination." In 2017, Kering had nearly 29,000 employees and restated revenue of €10.816 billion.