Operations Manager

Recruiter
C&M Travel Recruitment Ltd
Location
London, UK
Salary
Competitive
Posted
16 Jul 2019
Closes
29 Jul 2019
Ref
1201259166
Contract Type
Permanent
Hours
Full Time
Senior Operations Manager required by an Adventure Tour Operator - 35K

Senior Operations Manager Responsibilities:
  • Responsibility for overall operations of proportion of the companies group tours
  • Negotiation of contracted prices with ground handlers
  • Liaison with ground handlers regarding allocations, room requirements and any other services needed
  • Ensure the compliance of safety & quality standards, and oversee Health & Safety systems, Crisis Management and Risk Assessments
  • Assist with allocation of Tour Leader Allocations, plus their contracts and training
  • Assisting Head of Ops with departmental issues
  • Create client documentation including tour itineraries, predeparture info docs and web copy.
  • Book flights for Tour Leaders
  • Prep of tour paperwork for tour leaders
  • Brief & Debrief tour leaders
  • Keep Sales team and clients abreast of any any tour changes
  • Rotation of the 24-hour emergency phone (ave. 2 in 8 weeks)
  • Assist at trade shows
  • Manage operational and crisis issues whilst tours are out on the road.


Senior Operations Manager Experience required:
  • Experience both in Operations for a Tour Operator and prior experience on-the-ground as a Tour Leader
  • Complex understanding of adventure travel


Senior Operations Manager Additional Info:
  • 35K per year
  • 22 Holiday days per year
  • Generous benefit package

If you are interested in this Senior Operations Manager position please send your CV to mark@candm.co.uk or call Mark on 02073971272

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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