Operations Manager

C&M Travel Recruitment Ltd
London, UK
16 Jul 2019
29 Jul 2019
Contract Type
Full Time
Senior Operations Manager required by an Adventure Tour Operator - 35K

Senior Operations Manager Responsibilities:
  • Responsibility for overall operations of proportion of the companies group tours
  • Negotiation of contracted prices with ground handlers
  • Liaison with ground handlers regarding allocations, room requirements and any other services needed
  • Ensure the compliance of safety & quality standards, and oversee Health & Safety systems, Crisis Management and Risk Assessments
  • Assist with allocation of Tour Leader Allocations, plus their contracts and training
  • Assisting Head of Ops with departmental issues
  • Create client documentation including tour itineraries, predeparture info docs and web copy.
  • Book flights for Tour Leaders
  • Prep of tour paperwork for tour leaders
  • Brief & Debrief tour leaders
  • Keep Sales team and clients abreast of any any tour changes
  • Rotation of the 24-hour emergency phone (ave. 2 in 8 weeks)
  • Assist at trade shows
  • Manage operational and crisis issues whilst tours are out on the road.

Senior Operations Manager Experience required:
  • Experience both in Operations for a Tour Operator and prior experience on-the-ground as a Tour Leader
  • Complex understanding of adventure travel

Senior Operations Manager Additional Info:
  • 35K per year
  • 22 Holiday days per year
  • Generous benefit package

If you are interested in this Senior Operations Manager position please send your CV to mark@candm.co.uk or call Mark on 02073971272

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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