Retail Team Leader

Kettering, UK
06 Jul 2019
01 Aug 2019
Contract Type
Full Time
·DIY Hardware Convenience Store

·Permanent Full Time Position, including Saturdays and a 1 hour lunch break

·Competitive Salary depending on experience

·Based in Northamptonshire

A local family run business, est in 1980, specialising in Garden supplies, Hardware, Ironmongery, DIY & Decorating equipment along with Household Fuels and Pet Supplies. We pride ourselves on offering a traditional shopping experience along with friendly and knowledgeable team members providing a personal service to all of our customers.

Due to expansion we are currently looking for a Store Team Leader to join our team and oversee the daily running of the store.

It is essential that the successful candidate be customer focused and have excellent communication and people skills along with the ability to effectively mutli-task and 'think on your feet' whilst at the same time be systematic in following the daily operations required to keep the store running efficiently.

The role will be shop floor based with a majority of the time spent at the till, with a full overview of all transactions into and out of the store. A drive for customer satisfaction and working on own initiative as well as strong teamwork is also essential to ensure communication between team members across all stores.

The successful candidate will be responsible for all aspects of efficient running of the store, these including:

·Producing recommended orders & stock requests

·Managing stock control levels & overview the Returns/Credits/Faulty protocols

·Managing Customer Orders

·The general merchandising of the whole store including window, seasonal and promotional displays

·Ensuring customer satisfaction

·Weekly/ monthly checks and reports for business performance and highlight new initiatives along with awareness of local market trends and competition

·Managing and motivating the other team members

Successful candidates must have previous shop retail experience and be computer literate.

DIY, Gardening and general ironmongery knowledge is preferable.

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