Technical Account Manager Cloud London £45k

Recruiter
Exposed Solutions
Location
London, UK
Salary
Competitive
Posted
16 Jul 2019
Closes
19 Jul 2019
Ref
1192976226
Contract Type
Permanent
Hours
Full Time
Our client is a recognised leader in the Technology Support and Consulting industry in London. The firm was established in 2002 and has since expanded with offices in London and South Africa. Our client enjoys one of the highest employee (88%) and client retention rates (90%) in the industry. This is underpinned by the fact that significant new client-wins have been referrals by existing clients.

Based in the London office, you will act as the virtual head of IT to a number of clients and serve as their primary point of contact for both operational and strategic needs. For some clients, this may mean acting as the central point for operational technology support, with the managed services team available to you to resolve client issues. For others, you may be their primary port of call for developing and implementing their technology direction.

Requirements

? A value-led approach, with a relentless drive to find ways to create value for clients.
? Certified to a high-level in public cloud offerings (at least one of MS Azure, AWS, GCP).
? Either held a client facing role within, or close proximity and engagement to Digital Product teams or CTO.
? Understanding and experience of how legacy IT, Infrastructure, Platform, SaaS and DevOps disciplines can be used to effectively modernise businesses.

Job Duties
? First port of call for clients on all their technology needs and opportunities. Call on other parts of the team if required and as relevant to fulfil the client need.
? Work within Professional Services teams to promote and identify technology opportunities that mitigate business risks or realise business value, leading to the scoping of future improvements within your existing customer estates.
? Carry out business analysis with a dedicated portfolio of clients on a regular basis that is well governed and documented.
? Support the Business Development team to identify risks and potential improvements relating to prospective client engagements.

ALL APPLICANTS MUST BE FREE TO WORK IN THE UK FREE FROM THE RESTRICTIONS OF VISA'S AND WORK PERMITS.
Exposed Solutions is acting as an employment agency to this client.
Please note that no terminology in this advert is intended to discriminate on the grounds of age, sex, sexuality, race or religion and we confirm that we will gladly accept applications from persons of any age sex, sexuality, race or religion for this role.

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