Retail Sales Associate, Toys Department

Selfridges & Co
London, UK
13 Jul 2019
27 Jul 2019
Contract Type
Full Time
Job Introduction
Are you a bit of a big kid at heart, who loves toys and the magic they bring? Do you take pleasure in surprising, amusing and amazing your customers? Can you help the shop floor come alive in a department where childhood memories are made?

Then you're just the kind of person we're looking for.
Role Responsibility
We pride ourselves on customer experience and it will be your job to deliver exceptional service so that Selfridges continues to be the ultimate shopping destination. We have an exciting new space opening in our toy department in collaboration with FAO Schwarz, and we're looking for people who are passionate about toys to help bring the magic to life.

This is your opportunity to share your wide product knowledge with others around you, from fellow team members to customers. It's your job to ensure that each and every customer you meet receives a personalised and memorable experience, especially our younger customers (in this case.)

You will work with hard-working, extraordinary team members to join forces to deliver exceptional customer service in the most exciting department store in the world.
The Ideal Candidate
You will be enthusiastic and passionate about building a career in retail and will be very much a people person. You like to keep busy and thrive working in a fast-paced environment. You have exceptional attention to detail and will constantly strive to deliver the best customer service, no matter how busy you find yourself. Oh, and you'll particularly love working with toys...of course!

Here at Selfridges, we are always pushing the boundaries of creativity and encourage you to do the same. You'll have the opportunity to take part in learning programmes and receive specific training so you can excel in your retail career.
Package Description

There are lots of reasons to be excited about joining Team Selfridges - from our fantastic team member communities to volunteer days and behind-the-scenes Selfridges experiences throughout the year.

Other benefits and rewards include:
  • Generous bonus and/or commission scheme
  • Discounted gym memberships
  • Pension contributions
  • Annual travel pass and cycle to work schemes
  • A volunteer day for all team members
  • Access to a wide range of training programmes to help your career development
Your Career At Selfridges
Our creative spirit

We are more than a shop. We are a social space where culture and commerce collide to release an energy that we call the Selfridges spirit. We are here to make our world brighter, and everyone is welcome.

Our awards cabinet

We're not ones to brag, but since you asked...Selfridges has won the award for The World's Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign.

Our future

Since 1909 we have been at the forefront of retail and today our stores in London, Manchester and Birmingham - alongside and the Selfridges App - continue to redefine the way we shop and socialise. As a Selfridges team member, you will learn what it takes to consistently drive innovation, success and amazing customer experiences.


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