IT Support Assistant

Edinburgh, UK
12 Jul 2019
26 Jul 2019
Contract Type
Full Time
IT Support Assistant
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Sustrans is the charity making it easier for people to walk and cycle. We connect people and places, create liveable neighbourhoods, transform the school run and deliver a happier, healthier commute. Take the next step in your journey by applying for the following key vacancy and join our IT team:

IT Support Assistant (Ref: SUS2706)

£19,375 per annum

37.5 hours per week - based in Edinburgh

We now have a great opportunity for you to join a small, friendly UK team working for a values driven organisation of passionate people. Whilst the focus is on offering great first line IT support to staff across Scotland in person, over the phone and email, there are also opportunities to assist in IT security, the resolution of software and hardware problems and fixed line and mobile telecommunications.

You will have previous experience in a similar role supporting at least MS Windows 7 in domain networked environment and have used IT ticket based system. With good verbal and written communication skills and excellent problem analysis and solving skills, you will have good time management and prioritisation abilities and a knowledge of IT laptop and desktop hardware. A commitment to the promotion of sustainable transport would be an advantage.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion. We welcome applications from people with the appropriate skills from all parts of the community.

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