Claims Handler

Quest Employment
Northampton, UK
15 Jul 2019
24 Jul 2019
Contract Type
Full Time
Our Client is one of the UK's leading providers of Claims Handling, specialising in Surveying, Reinstatement and Motor. They are currently recruiting a well organised, confident individual to manage and settleThird Party Impact Claims, whilst providing excellent service to all clients and customers. The role will be based in their Motor/Operations Department.

Key Accountabilities:
  • Negotiate and settle portfolio of third party impact claims.
  • Understands the weekly/monthly targets of the team and how this affects overall financial performance of the company.
  • Deal with complaints in accordance with company complaints policy.
  • Actively seeks to develop oneself and takes responsibility for own training and development.
  • Has knowledge and a clear understanding of company policies and procedures.
  • Have a positive attitude to changes and business development.

  • Quality focused role - providing quality services to all insurer client and customers.
  • Team focused - working with colleagues throughout the business to produce quality outcomes and meet business objectives.
  • Reactive - Responds to varying workload as dictated by team leader.
  • Pro-active - Ensuring SLA's & KPI's are met.
  • Competent use of technology.

Core Competencies:
  • Candidates requie GCSE's or equivalent
  • Good working knowledge of all operation systems and ACCESS
  • Good negotiation skills
  • Claims management experience preferred (but not a necessity)
  • Excellent organizational skills
  • Good communication- both written and verbal
  • Good IT Skills
  • Ability to remain focused during extremely busy periods

Individuals should be driven, approachable and flexible in their approach to work, help other employees and provide all round excellent service at all times. You will be rewarded with a competitive salary and excellent company benefits

If this sounds like your next role, you feel you have the right skills, experience and personality, then please get in touch with us straight away. Send your CV to or call for a discussion about the role.

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