Store Manager Richmond - New Store Opening

Nordic Outdoor Limited
Richmond, UK
24 Jul 2019
01 Aug 2019
Contract Type
Full Time
Store Manager - Nordic Outdoor Richmond

Nordic Outdoor is not like other outdoor retailers. Being Scandinavian owned and operated we see ourselves as an ambassador for Scandinavian culture, clothing and equipment. Alongside our website we currently operate five bricks and mortar stores in Edinburgh, Keswick, Glasgow and in late June 2019 we will be opening our first London Store in Richmond. As a growing company this is a great opportunity to be involved in the next chapter of the Nordic Outdoor story and we are seeking an experienced candidate for the role of Store Manager to create a memorable shopping experience for our Richmond customers.

Being a Scandinavian company many of the views on outdoor clothing and equipment differ from those commonly accepted in the UK. Through educating customers and providing top class customer service we hope all our customers walk away with not only the ideal product but also with a deep understanding of why this is the perfect product for their needs. We hope that when our customers leave a Nordic Outdoor they take a little bit of Scandinavian attitude with them.

Our new Store Manager should have a strong retail background, having worked in a managerial position in a similar type of retail environment. As the successful candidate will be involved in the store opening process, we would prefer candidates who have been involved in opening a new retail unit. While it is of course ideal if you have a background, and perhaps more importantly an interest in the outdoor industry, training on the job will be provided.

Our staff are the most important part of our business. Since this role will involve spending time out on the shop floor, the ideal candidate should bring a passion for retail sales to the post, excelling at customer service while at the same time maximising the opportunities from each sale.

By providing knowledgeable and honest advice, you will guide the customer through the entire buying process while educating them about our way of looking at outdoor clothing and equipment. To make sure that our staff feel confident in this sales approach, all staff go through continuous product training as well as on the job skills development.

The successful candidate will take full responsibility of the successful day to day running of our new store and will also receive support from our Edinburgh based Head Office. From hiring a team of staff to producing rotas and beating sales figures this is a great opportunity to take ownership of your role and bring success to the newest venture from Nordic Outdoor.

The Store Manager role is a permanent salaried position working 5 days per week and in return we offer a competitive salary. In the role there would also be a commission-based element. It is important that the applicant have flexible availability when it comes to holidays and working weekends.

To be a successful Retail Manager in our company, we would expect that candidates:
  • Have a background in retail management - preferably within the outdoor or fashion sector
  • Enjoys customer interaction and has a proven track record in beating sales targets and exceeding KPI's
  • Have previous experience in building a sales team and has some experience in creating rota's, dealing with HR issues and helping to create a unique in-store environment.
  • Possess good merchandising skills and can tell the Nordic Outdoor story through in-store and window displays
  • Ensure compliance to all guidelines involved with safety, loss prevention and cash handling procedures
  • Previous experience involving opening a new store/venture are preferred as the successful candidate will be involved in launching Nordic Outdoor Richmond.

Success Profile

The successful applicant will be long term results oriented and able to look at the bigger picture. This applicant should also be very confident in their ability to sell, with excellent customer service and communication skills.

Since the applicant will need to work independently at times, it is important that they are proactive, with strong problem-solving ability and analytical skills.

This role will include some administrative tasks for the shop, for which the applicant will have to have strong organisational skills as well as a proficiency in Microsoft Office, along with sufficient computer skills to handle our EPOS and stock management system.

In return, we will be able to offer the successful candidate the ability to develop their own team and create a brand new retail experience for the London audience. Taking this permanent role is a great opportunity to join the Nordic Outdoor team and leave your personal imprint as you grow together with the company.

To apply, in the first instance, please submit your CV and Cover Letter. We are looking forward to hearing from you.

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