Software Implementation Consultant

Ecrion Software, Ltd.
Guildford, UK
31 Jul 2019
05 Aug 2019
Contract Type
Full Time
Reports to: Director of Professional Services

Work Location: Guildford, Surrey

Classification: Full-time

Office Hours: 9:00 - 17:00, Monday - Friday

Start Date: Available immediately

Who We Are

Ecrion Software, based in Rockville, MD, provides innovative Customer Communications Management (CCM) solutions designed to help organizations better engage with their customers. Visit to learn more.

Who You Are

Ecrion Software is looking for a Software Implementation Consultant with strong organization, communication, and technical skills that can help translate complex customer business requirements into viable business solutions. We need an enthusiastic individual who can juggle multiple competing projects and priorities while still delivering based on fast-paced timelines, all while providing unparalleled customer success.


The successful candidate will work directly with clients to execute on the project tasks. You will be asked to install the solution, perform business process analysis, define integrations, perform technical testing and troubleshooting, and provide technical training. All of these tasks will help to provide a foundation for the customer to achieve success post-implementation. On occasion, you will be asked to participate in pre-sales initiatives to provide technical support for opportunities.

Required Skills and Experience
  • Minimum two (2) years software implementation work experience
  • Excellent writing and communication skills (English)
  • Ability to speak or train in front of audiences
  • Fast learner
  • Willing, able and eligible to travel both domestically and internationally (up to 70% travel)
  • Must be collaborative and a team player
  • Ability to translate business requirements into business solutions
  • Experience with Enterprise Deployment
  • Familiarity with XML and like technologies
  • A software programming background, possessing a thorough understanding of web and API technologies

Education and Proficiencies
  • Bachelor's degree in a relevant field or equivalent work experience with implementing software technology
  • Technical or software training experience delivered in a traditional classroom (preferred)


Interested and qualified applicants should reply to this post by submitting a cover letter and current resume/CV for immediate review and consideration. All applications are kept in confidence.

Ecrion Software encourages and embraces diversity. Equal Opportunity Employer.

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