3rd Line Application Engineer

Interaction Finance
Peterborough, UK
12 Jul 2019
01 Aug 2019
Contract Type
Full Time
I am seeking a 3rd Line Engineer for a large business based in peterborough who continue to see positive growth and success in the UK and overseas. We are expanding the team and are looking for a 3rd Line Engineer to support a large and diverse team, supporting 3rd line incidents and support business needs and ad hoc projects.

The successful candidate will have;

4 plus years experience in a similar role

Experience in dealing with customers externally and internally

Able to give evidence on top line projects

Relevant technical and industry specific Qualifications

Experience in Windows Server 2008/2012/2016/2019, Exchange 2013/2016/2019, Active Directory, Lync/Skype, MS SQL Server Administration, Cloud Technologies (Microsoft Azure, AWS, Google Cloud, Office 365)

VMware/vSphere (Desirable)

Knowledge of ITIL /ITIL Foundation preferred

You will be someone who relishes in a team environment and can support customer needs, working with strict SLAs and working to agreed KPIs. You will take ownership of escalations and work with the team to recommend process improvements and deploy change management process when required. This is an innovative role, you will demonstrate the ability to come forward and provide technical assistance to the team and act as a role model within the business and team.

This is a shift based (Days) position with on call needs, travelling may be involved.

In return you will be given the opportunity to grow completely in the business, gain further training and qualifications and self-promote yourself in the business.

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