Team Leader - Insurance & Financial Services

Operations Resources
High Wycombe, UK
10 Jul 2019
27 Jul 2019
Contract Type
Full Time
Our client, with an excellent reputation providing some of the best Customer Services in the UK and are ' Multi- Award Winning', also 5* Accredited with 'deftaq' for this service, nationwide . (Based just a 15-minute drive south of central High Wycombe).

This is not a call center. Hours - Monday to Friday 8:30 am to 5 pm (approx.)

We are seeking a highly organised individual with a professional background in leading a Sales Team, or an Office Manager preferably within Insurance or Financial Services to oversee and coordinate and all General Insurance and Financial Services Sales such as, Car Insurance, Home & Commercial Insurance, Financial Services, working with a small team you will also oversee functions such as Claims, Insurance Renewals, Administration functions, Customer Service & most importantly Compliance/Terms of Business in accordance with FCA regulations.

Ideally, you will come from either an Insurance, Financial Services or Banking background with experience in supervising a team/s of Sales and/or Customer Service Team Leader or Office Manager from a regulated environment.

You will set targets KPI's and encourage your team through ' positive motivation' in order to deliver 'Award Winning' Customer Service that our client has built to gain an excellent reputation over the years. The team is based upon outstanding and 'Award Winning' Customer Service, and all staff is encouraged to build relationships with the Customers in order to maintain this high level of service.

In return, you will receive and competitive salary, bonuses related to your teams' performance, & be part of an Award-Winning Team.

Our client is closed for Bank Holidays and weekends, so these days will be part of your automatic holiday entitlement.

Please apply today.

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