Insurance Telesales

Epsom, UK
10 Jul 2019
23 Jul 2019
Contract Type
Full Time

The provision of first class, professional and diligent client care in creating leads over the telephone for relevant departments who shall administer insurance policies offered by the Company.

Responsible to:

Reporting to your Branch Manager, you are responsible to the Company, your colleagues, insurers and our clients

Skills Required:

The ability to communicate clearly, positively and effectively orally

To display a positive and enthusiastic work ethic and style

To build instant rapport with our clients

The ability to work effectively and in an organised manner both independently or co-operatively as part of a team

The ability to listen to clients and identify their needs as well as overcoming objections

Principal Duties:

To identify potential business opportunities and create generate leads that are appropriate for our client's needs with due care and consideration

To assist your Branch Manager in meeting, and wherever possible, exceeding Branch objectives

To exceed client expectations in terms of efficiency, effectiveness and responsiveness through the diligent and professional conduct of your duties.

To act in such a way as to encourage a working environment free from harassment, bullying and discrimination

To ensure that the requirements of our clients are at least always met, and to look for opportunities to exceed expectation

To embrace and follow all internal procedures

To take responsibility for your own personal development in terms of enhancing your knowledge and understanding of the products we offer and in developing your career within the Company

To assist in the smooth and efficient day-to-day running of the office

To share ideas and information with your Branch Manager

To act as an ambassador at all times through first class personal presentation and conduct

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