SCR Growth Hub Gateway & CRM Officer

Sheffield City Region
Sheffield, UK
11 Jul 2019
21 Jul 2019
Contract Type
Full Time
Role: SCR Growth Hub Gateway & CRM Officer

Hours: 37 hours per week

Contract: Fixed Term - 31 March 2021

Salary: £24,313 - £26,999 per annum

Location: Broad Street West, Sheffield, S1 2BQ

We're an enterprising, innovative and business-focused city region that is proud to call itself home to 68,000 businesses, from SMEs through to global giants.

All of our businesses, however large or small, are able to access world-leading industrial-research collaborations, superb transport connectivity and great business support. We have put in place a range of support measures to help businesses grow; and with nearly 6,000 new businesses in the city region since 2014 we're well on track to achieve the goals set out in our Strategic Economic Plan

We are a region with a growing economy, major new investors and a plan to grow and attract new businesses, invest in the talents of our communities and play a major role in tackling the UK's productivity challenge.

Through the Mayoral Combined Authority (MCA), led by Mayor Dan Jarvis, and the private sector led Local Enterprise Partnership (LEP) we have a strong public-private partnership in place and are well placed to deliver on our ambitions for the region.

To help us do that we are currently seeking talented people to join our team.

The post will be responsible for providing the first-line of support to businesses within the Sheffield City Region who require support from our Growth Hub Gateway team.

The Sheffield City Region Growth Hub exists to help businesses find the best possible business support to grow. Acting as a 'gateway' so businesses can access specialists in any field of business development needed, including innovation, exporting, accessing finance or training, the service is designed to enable businesses across the Sheffield City Region to get the support they need to thrive.

We are seeking a self-motivated individual who has experience in providing an effective first line advisory service and CRM administration to join our team in the role of Gateway & CRM Officer for

the SCR Growth Hub. The successful candidate will have strong communication, negotiation & interpersonal skills with the ability to handle a variety of internal & external stakeholders.

We are looking for someone who can offer the following:
  • Ability to provide the first line of support to businesses within the SCR, undertake the initial diagnosis function and make appropriate referrals for support both within and external to the Growth Hub
  • Experience of proficient administration, utilisation and updating of a CRM system to good effect.
  • Experience of building and maintaining productive relationships with stakeholders
  • Have good organisation and time management skills
  • Good problem-solver, adapting to changes in circumstances or information
  • Knowledge of CRM requirements and protocols

In return, we offer a competitive salary, access to a local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference.

Located in a vibrant city centre location, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities we have such as bike storage and shower/changing facilities. We believe in a healthy work/life balance.

For further information, or for an informal conversation about the role, contact Louise Bermingham or Andrew Rowley

Applications no later than: Thursday 18 July 2019

Interviews to be held on: Thursday 1 August 2019

How to apply
Please apply online or email to request an application pack or alternatively call our 24 h

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