Digital Marketing Account Manager

Recruiter
Newsquest Media Group
Location
North Yorkshire, UK
Salary
Competitive
Posted
12 Jul 2019
Closes
21 Jul 2019
Ref
1203269343
Contract Type
Permanent
Hours
Full Time
Newsquest are currently looking to add to there marketing team based in York. We are recruiting for a Digital Marketing Account Manager to join the team, this is a permanent role working on a Monday - Friday basis, office hours.

Newsquest Media Group is one of the largest multi-media companies in the UK. Our parent company is Gannett Inc, the largest news publisher in the US, with titles including USA Today. Via our LocaliQ solutions and technology, we strive to help local businesses generate awareness, promote their products and services to local audiences, and generate leads and revenue. We have a successful team of experienced media sales and marketing solutions consultants, and we're constantly looking to add exceptional talent to our organisation.

This role will report to the head of client services

You will be responsible for

• Partnering with our Digital Marketing Sales Consultants to maximise growth opportunities & deliver an exceptional client experience

• Overseeing the on-boarding of all new clients & ensure all solutions are set up correctly and according to best practices

• Managing, maintaining & retaining your portfolio of clients

• Consulting with clients on a regular basis on how best to leverage current & emerging online trends. Working with our product portfolio to meet the client's business goals

• Ensuring your assigned book of clients are performing to the client's goals and objectives

• Exhibit expertise and mastery across all products & serve as a subject matter expert for all solutions

You will need to have

Background:

Preferably a graduate with a degree in one of the following disciplines:

• Online Marketing/ Marketing

• Customer Services

• Public Relations

• Communications

• Other relevant graduates will be considered with relevant experience

• 2 years' experience working successfully within a B2B/B2C customer retention environment preferable

• Client-facing experience essential (phone or face to face) preferably in an agency environment

• Knowledgeable in PPC, SEO, Display, Facebook is preferable but not essential

• Languages: proficient in English

• GAP & Blueprint accredited would be favourable but not essential

Skills:

• Strong, confident and articulate communicator, by phone, face to face and written

• Enthusiastic and pro-active approach to tasks with a strong work ethic

• Exceptional customer service

• Strong sense of initiative

• Able to simplify and explain complex scenarios

• Be driven by a problem-solving mindset

• Strong focus on delivering an elite client experience, able to handle queries or complaints professionally and quickly to satisfactory resolution.

• Compassionate towards others' opinions and advice.

• Computer literate; MS Word, Excel, PowerPoint and Outlook or Gmail

We'll look after you with....

• • A competitive base salary package plus an uncapped bonus scheme
• • A fun and lively work environment, with excellent potential for personal and career development
• Home based working twice per month.
• • Pension scheme
• • Access to discounts on gym memberships, cinema tickets, days out and a range of high street shops

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