Insurance Team Leader

Merseyside, UK
29 Jul 2019
10 Aug 2019
Contract Type
Full Time
The Company

An exciting job opportunity to work as a Team Leader for a leading global insurance company based in Liverpool.

The Role

This role involves the day to day management of the Coverage team to ensure work is prioritised and dealt with in a timely manner to meet service levels. The second aspect of the role is responsibility for and performing the ELTO tracing undertaken by the team.


* Undertake ELTO tracing and Coverage investigation enquiries

* Planning and managing business operations and resources in line with agreed performance targets, service standards, and wider business and change objectives

* Provide support to Auditors and implement and track any recommendations

* Monitoring team performance and take timely and appropriate action to address issues arising.

* Agreeing and organising the production and reporting of business information in respect of team performance

* Supporting and encouraging the identification and implementation of appropriate new and/or better ways of doing things so as to improve service and/or efficiency.

* Maintaining an effective and proportionate business control environment in line with internal policy and material external legislative and/or regulatory requirements.

* Responsible for coaching, developing and motivating direct reports.

* Recruitment and selection; employee appraisals and proactively addressing employee grievance and performance issues.

About you

* CII qualifications preferred but not essential

* Minimum of 5 years working within the Insurance or Legal Industry

* Knowledge of ELTO desirable

* Experience of managing and motivating a team to meet service levels in the Insurance or Legal Industry

* Experience in Claims or Underwriting with Employers Liability

Similar jobs

Similar jobs