Patient Administrator

BMI Healthcare
Blackburn, UK
11 Jul 2019
24 Jul 2019
Contract Type
Full Time
BMI Beardwood Hospital is part of BMI Healthcare which is the largest provider of private healthcare in the UK. Set on the outskirts of Blackburn, BMI Beardwood Hospital accommodates surgical and medical inpatients and day cases across a wide range of specialties including oncology, orthopaedic and spinal surgery, along with a full range of out-patient services.

As a Patient Administrator within BMI Healthcare you will provide an efficient, professional and high quality service to all patients, Consultants and GP surgeries. With an average footfall through out-patients of up to 200 patients per day this is a very fast paced role and a quick and accurate turnaround of documentation in the departments is essential. The role is shift orientated between 6:30am and 9pm, Monday to Sunday.

We are currently looking for a Patient Administrator to join our professional and friendly team. You will have a strong work ethic and will always be prepared to go the extra mile to deliver a quality service to both internal and external customers. You must be highly motivated to provide excellent patient care at all times and be able to work as part of a dynamic team. You will have strong verbal and written communication skills and be able to multi-task to manage a busy and varied workload whilst remaining calm, pleasant and professional at all times.

Applicants should meet the following criteria:
  • Previous administration experience
  • Confident using Microsoft applications
  • Excellent customer service skills
  • Strong organisational skills

Duties of this role include:
  • First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors
  • Provide an efficient administration service with concise, accurate and timely presentation of all work
  • Ensure that excellent standards of practice are maintained at all times in accordance with hospital and departmental operational policies
  • Remain consistently courteous and helpful while maintaining confidentiality of patient information at all times


In addition to your salary you will also be rewarded with private healthcare, company pension scheme, 33 days annual leave including bank holidays, excellent training opportunities and free parking.

If you would like an informal chat before applying for this role online please contact Jen Walsh, Patient Administration Manager on . Alternatively complete our brief online application form and ensure you upload the most recent copy of your CV.

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