Field Service Engineer - £23,000 - £27,000 Overtime Benefits

The Recruitment Crowd Ltd
Ipswich, UK
10 Jul 2019
22 Jul 2019
Contract Type
Full Time
The Recruitment Crowd are currently looking for a Field Service Engineer.

The Role:

This is a field-based role that will require you to carry out routine maintenance and repairs on machines and customer owned equipment. Ensuring that quality standards are always met and to maintain customer satisfaction.

  • Driving License
  • Previous engineering experience with forklift trucks

  • Diagnosing and fixing faults with customers equipment and recording the approximate time of completion
  • Reporting to the Service Coordinator
  • Rectify any faults as required by the customer, ensuring that the machine is left operating in a safe condition, and that the work has been carried out to the customer's satisfaction.
  • To carry out routine maintenance as directed, ensuring that all necessary service parts are
  • available prior to attending customers site, all quoted work to be highlighted by liaison
  • personally, with the customer.
  • To liaise directly with the customers whilst on site to endeavour to obtain their agreement
  • to proceed with any follow up repairs or other work that may be required in the future.
  • It may be necessary to provide verbal estimates in conjunction with the Service Manager/Supervisor.
  • To submit a detailed and correctly completed Parts Requisition or, when making requests
  • by phone provide sufficient information as may be required to enable parts to be obtained
  • accurately and in a timely manner.
  • To work mostly without supervision by using your own initiative, in a safe manner, advising your Manager if you need assistance.
  • Adhering to all Health and Safety Regulations.

To keep non-recoverable and unnecessary travel time to a minimum by:
  • Liaising and communicating with Service Control Department.
  • Proactively participating in planning workload.
  • Establishing/maintaining appropriate level of van stock/tooling (in conjunction with
  • the Service Supervisor and/or any other Manager)

If this position is of interest to you, please apply here today!

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