Claims Handler

Recruiter
Vehicle Replacement Group Limited
Location
Marston Green, UK
Salary
Competitive
Posted
12 Jul 2019
Closes
21 Jul 2019
Ref
1203016879
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
This is an exciting opportunity to join a rapidly growing and forward thinking company that offers a fantastic working environment with the possibilities of progression for the right people.

Vehicle Replacement Group are looking for Vehicle Rental Agents, Vehicle Hire Coordinators and Claims Handlers to join our rapidly growing team in this office based role.

The main duties of the role include:
  • Process vehicle hire requests from our corporate clients on the inhouse system within agreed SLA's
  • Process Bookings of the hire vehicle using the companies preferred supply chain via the in-house system
  • Process delivery of the hire vehicle using the companies in house system
  • Keep quality records of the history and up to date position of vehicles awaiting hire
  • Providing an exceptional customer service with our clients on a regular basis, both by phone and email.

Experience, skills and qualifications required:
  • Previous experience within the vehicle hire or motor claims industry is preferred
  • Previous experience in a phone based customer service role is essential
  • Proactive in solving problems and organising own workload
  • Possess a great attention to detail

Benefits:
  • Annual loyalty bonus, free on site parking, free tea/coffee

In the event of high volume of applications for our vacancies we may not be able to respond and acknowledge all applications

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