Renewal Account Manager

£18000 - £22000 per annum
26 Jul 2017
23 Aug 2017
Recruitment Genius Ltd
Public Sector
Contract Type
Full Time
One of the fastest growing Energy Suppliers in the UK is looking to recruit a passionate and organised Renewal Account Manager.

Due to rapid growth within the business, they are now looking to expand the Renewals department. With a vision of becoming the UK's most trusted energy supplier they are fully focused on business customers and providing first class customer service.

Operating within a highly competitive SME sector, the focus of the role is to maintain customer sites through competitive renewal prices and service, in keeping with their 95% renewal rate. Reporting to the Head of Sales, the successful candidate will have proven experience within Telesales, Account management and B2B sales.

- Contacting current SME business customers to offer competitive renewal prices
- Using a consultative sales approach, you will get to know your customers and understand the needs of their business also gaining feedback about their service to date.
- To quote customers predominately using the company pricing systems, accurately and within set procedures.
- To manage renewal dates and customers accurately. As well as good data management
- Bringing in renewals business whilst adding value by cross selling and obtain business information around other sites.
- To achieve daily/weekly/monthly sales targets and Key Performance Indicators such as;
- Utilising trusted sales techniques and an appropriate sales script to contract customers over the telephone within agreed rules
- To accurately complete all customer details & sales information to the required standard

The Individual:
- Excellent verbal communication skills.
- Excellent Sales and negotiation skills.
- Good telephone manner
- Can communicate effectively and professionally to all customers.
- A logical thought process to negotiate & sell.
- A proven track record in direct sales.
- Excellent organisational skills to manage calls, maintain records and notes
- Team player, willing to share ideas and techniques with other team colleagues.
- Minimum of 12 months' telesales experience
- Knowledge of the energy sector is useful but not essential

The Package:

- Excellent salary based on your experience
- Regular company socials
- 28 days annual leave (inc Bank Holidays)
- Free parking
- Team building days
- Dress down Friday
- Fun and energetic environment
- Great career progression
- Scope to grow with a vibrant business

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