LEGAL ASSISTANT

Recruiter
Ignata
Location
Leeds, UK
Salary
Competitive
Posted
06 Jul 2019
Closes
01 Aug 2019
Ref
1197527528
Sector
Legal
Contract Type
Permanent
Hours
Full Time
This is a fantastic opportunity if you have experience of working in a customer focused role and are looking for a real career opportunity! My client is a market leading organisation based in the centre of Leeds, they are currently seeking enthusiastic and customer focused individuals to join their remortgage team where you will manage remortgage case files from instruction to completion. With full training given this is a fantastic opportunity to start a career in a growing industry.

This is a busy and varied role, requiring excellent organisational and communication skills along with the ability to juggle a busy workload. The successful candidate will have strong communication skills, both written and verbal along with previous experience of working in a busy and demanding customer service role whether that be phone, retail of hospitality based.

Working 9 to 5.30 Monday to Friday.

Duties will include:

- Telephone liaison with the client, borrowers and other external institutions
- Work towards the achievement of monthly completions targets whilst maintaining high quality standards
- Identify and take ownership of potential problems, reporting the problem to your Team Leader
- Where possible, identify process improvements
- Ensure that all inbound and outbound correspondence, telephone calls, faxes and emails are actioned to agreed service standards and a highly professional level
- Update of case manager computer systems
- Correctly interpret redemption statements and search results
- Date-set of files
- Draft Transfer of Equity and Deeds of Postponement

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