IT UK Manager

West Thurrock, UK
10 Aug 2019
17 Aug 2019
Contract Type
Full Time
Freightserve recruitment are looking for an experienced IT Manager for a large Logistics company. The company are based in Thurrock, Essex area.

Job Description:-

Responsible for the management of all IT aspects in support of the company's software and service solutions. Being the subject matter expert on in-house systems; Store, ScanPack and Smarthub; and responsible for all aspects that are related to the successful delivery, functioning and training out of solutions.

Drawing on their experience, The IT manager will also be responsible to act as a key facilitator for integrations of core solutions to 3rd party systems, supporting the companies key product offerings.

Constant analysis of systems and solutions should be undertaken and relevant strategy recommendations delivered to key stakeholders within the business. Consultation will then be sought regarding improvement projects, innovations and other initiatives.

The IT manager is responsible for ensuring day-to-day operation of the UK business, dealing with any issues, co-ordinating support and acting as an escalation point for any such technical support issues. General health of the solutions offering should be closely monitored, with prevention of performance issues being a key objective.

Key Relationships:-

Internal: Head of Technology, EUR / Global IT team

External: Customers / 3rd Party systems providers

Competencies & Requirements:-

Scope & Responsibilities

Taking ownership of the key local development, training, support and maintenance function for the company's core software product offerings: Store, ScanPack, Smarthub

Providing key technical expertise for development and local implementation of planned in-house software version upgrades (Store2 / ScanPack2)

Defining, implementing and managing relevant IT infrastructure and hardware to support core systems and services delivery

Leveraging first-hand systems experience to deliver all aspects of in-house software product implementation and maintenance processes

Facilitating end to end integrations to clients and other 3rd party systems through precise understanding of the company's solutions eco-system

Support, maintenance, administration & upgrading of all aspects of communications infrastructure.

Analyse incident trend and problem management information, ensuring that issues are properly handled, and long terms solutions put in place where appropriate.

Work with the IT team(s) on delivery of relevant projects and initiatives, acting as a technical lead.

Reporting key developments to the Head of Technology.

Skills & Knowledge

Software expert - Store, Store2, ScanPack, Scanpack2, Smarthub

Relevant experience to facilitate full 3rd party to in-house solution integrations

3rd party cloud-based infrastructure and services (IaaS & SaaS)

Warehouse scanners (Symbol or Motorola) using Windows Mobile

Zebra & Intermec Label Printers

Microsoft Office and Microsoft Exchange administrative support

Microsoft Desktop Operating Systems including Windows 7, 8 & 10

Microsoft SharePoint

Strong understanding of networking concepts including Topology, Firewalling, Virtual Private Network, Local Area

Microsoft Active Directory administration & GPO management

Microsoft Windows Server roles and features including File Services, Print & Document Services, Distributed File

System, Dynamic Host Configuration Protocol, Domain Name System, Windows Server Update Services

Thin Client technologies such as Citrix XenApp and Microsoft Remote Desktop Services

Network, Wide Area Network, Switching

Closing date for applications is 04th August 2019.

As an agency we are fast becoming the number one Freight specialist in the Heathrow area. We have a fast growing reputation with most Heathrow Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry. Call now to avoid disappointment!!!

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