ICT Schools Support Engineer

North London, UK
01 Jul 2019
25 Jul 2019
Contract Type
Full Time
ICT Support Engineer

We are currently recruiting for an ICT Support Engineer at the London Borough of Islington to provide ICT technical support to schools and other education settings.

Pay rate: £15.06/hour PAYE or £18.57/hour Umbrella
Contract: Interim ongoing

You will be undertaking 1st and 2nd line support in variety of school settings in and around Islington and from our office in Highbury.

A valid enhanced level DBS clearance is required for this role.

Your duties will include:
  • To respond to ICT technical support requests talking ownership of faults through resolution.
  • To install, configure and support hardware and software across common operating systems in use in schools.
  • To proactively carry out routine maintenance and updates to ensure ICT is functioning effectively.
  • To contribute to the maintenance of accurate records relating to incidents.

The ideal candidate will have:
  • Experience of providing technical support and solve technically complex problems.
  • You will need to be technically competent and have good knowledge and experience of the school context.
  • Ability to troubleshoot and resolve problems issues with common hardware found in schools.
  • Ability to support devices across a range of operating systems including Windows, iOS and Android.
  • Knowledge of ITIL / FITS service management principles and special educational software packages.

If you feel like you have the necessary skills and passion to succeed within this role, please apply below today.

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