Telecommunications Support Desk Engineer

Recruiter
SSG Recruitment Ltd
Location
Stourbridge, UK
Salary
Competitive
Posted
01 Jul 2019
Closes
03 Aug 2019
Ref
1191298069
Contract Type
Permanent
Hours
Full Time
Telecommunications Support Desk Engineer

The Big Picture

Our client is a well-known supplier of B2B telecommunications, supplying leading edge technology throughout the UK. They are recruiting for a Support Desk Engineer.

What you'll be doing

·Working on multiple Voip platforms to provision, install and support telephone systems for our new and existing customers

·Working on lines and connectivity - Such as broadbands, fibre connections and leased lines

·Ordering the services

·Managing the installation and provisioning any needed equipment

·Working on the support desk - Keeping on top of any problems or queries that customers may have do wit with the services they provide

·Installations of connectivity and VoIP systems

·Ensuring the customer has had some training on the telephone systems and is happy with the service they have received.

What you need to bring to the table

·Working to deadlines

·Being punctual

·Provide excellent customer service

·Building and maintaining relationships with suppliers and customers

·Hold a full UK Driving license

·Have great IT skills

·PC literate

What's in it for you?

·Hours of work (Mon-Fri 9-5)

·Salary £20-25K

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