IT Support Analyst

Recruiter
Nanotek Ltd.
Location
Hemel Hempstead, UK
Salary
Competitive
Posted
01 Jul 2019
Closes
23 Jul 2019
Ref
1191258443
Contract Type
Permanent
Hours
Full Time
Our client is an expanding developer of Software for the Logistics Industry.
Increased growth has led to the opening of a new role for an IT Support Analyst to join their operation based near Hemel Hempstead.
Candidate Criteria:

You should be experienced in IT, particularly software related tasks and how they work within a business.

* Excel

* SQL

* ERP software

* Sage

* Xero,

* Wholesale

* Distribution

  • Excellent customer service skills or recent IT qualifications;
  • Excellent communication skills - both written and verbal;
  • Good troubleshooting and problem solving abilities;

Knowledge of SQL would be a plus as would knowledge of small business accountancy / book-keeping practices and a UK driving licence

Job Role:

Working at the forefront of the company the Support Analyst will combine customer service and IT skills to provide support for their leading ERP software. Working closely with both the implementation and software development teams to deploy changes, develop improved solutions and improve the quality of the software; liaising with clients to diagnose, fix and manage issues.

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