2nd Line Support

Recruiter
itecopeople
Location
Gloucester, UK
Salary
Competitive
Posted
01 Jul 2019
Closes
23 Jul 2019
Ref
1191236977
Contract Type
Permanent
Hours
Full Time
2nd Line Support / IT Support Engineer.

We need a 2nd line support contractor to start ASAP for 2 - 3 months. You will be providing 2nd line support both remotely & maybe on client sites.

Title: 2nd Line Support / IT Support Engineer.

Location: Gloucester. Commutable from Stroud, Cheltenham, Tewksbury.

Duration: 2 - 3 months.

Rate: £150 per day

Start Date: ASAP.

Key responsibilities:

* Provide 2nd line support remote (or on site).

* Identifying root cause, & advise or resolve issues

* Work as a team on complex issues

* Keep up to date with existing & emerging technologies

* Be involved in some Field Engineer work

* Possibly be involved in project work.

Technical Skills & Qualifications

Essential

* Windows Desktop environments, including Windows 7, 8 & 10

* Windows Server 2008 / 2012

* MS Exchange Server 2013 / 2016

* Networking - LAN, WAN, firewalls

* Wireless networks

* Virtualisation - VMware / Hyper-V

* Thorough understanding of Information Security best practices

* Understanding of ITIL best practices

Desirable (any of the following would be a plus).

* Office 365 & Exchange Online

* AVG Cloud Care Antivirus

* Cisco Meraki cloud managed networks

* Experience in a managed services environment

* Cloud hosting (Azure, AWS, Softlayer)

* Cloud migration experience

* Linux

* Apple

* Mobile computing

If this appeals to you then please contact Emily on 01566 776 888 or send your CV to

Services advertised by itecopeople are those of an Employment Business.

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