Field Service Engineer (Healthcare Equipment)

Surrey, UK
12 Jul 2019
03 Aug 2019
Contract Type
Full Time
Adecco are currently working with a very reputable manufacturer and distributor of health care equipment who are recruiting for a Service Engineer to join their team. This innovative company continually strive to develop their product range to deliver complete solutions for all modern care environments.

This is a field service role, attending sites to carry out inspections and repairs based in and around Surrey/Guildford. You may be attending care homes,Nursing homes and Residents homes who require the equipment.

£27,000 - £30,000 per annum.

Carry out planned and preventative maintenance, Loler inspections and other service activities on the company's range of products as well as on competitor's products covered by the company's service contracts. This requires you to follow logical and systematic steps to test equipment and diagnose any potential or existing faults, while working in a safe and cost-effective manner.

Actively promote and fulfil the company's maintenance offer.

Recommend repairs and improvements to the customer and provide quotations on prospective work such as; replacement of wear and tear parts to avoid breakdowns between service visits; upgrades to improve functionality of the equipment.

Work in close cooperation with the sales force so that potential sales opportunities and leads outside of your scope can be captured and managed internally.

To have full knowledge of the company's products and have knowledge of the company's Competitor's product and service offer.

Responsible to maintain the company vehicle, its stock and tools as well as your company phone, tablet/lap-top in good working order.

Responsible for accurate time sheet reporting, correctly detailing job numbers, recording travel time, tagging and labelling equipment etc.

Provide out-of-hours cover on a call-out rota.


Behaving in a courteous and professional manner is essential at all times.

Being responsible, reliable, punctual and trustworthy.

Experienced in health and safety guidelines and are experienced in making appropriate risk assessments.

Strong customer focus; passionate about customers and the service provided.

The ideal candidate will aim to carry out work to a high standard within the allocated time and costs.

Diligence and a keen attention to detail are necessary in this role. Your work is precise and your documentation is detailed and accurately records the required information.

Ability to identify and develop new ways of working.

Eager to learn and develop new skills both in technical and commercial related matters.

Trained and experienced in carrying out Loler tests on care home or similar equipment is essential.

Able and willing to stay away overnight to cover more remote work to maximise time on site and reduce travel time in own area and when working in other engineer's areas.

A formal education in electrical, mechanical and/or hydraulic engineering is preferred however a full Company induction and training will be provided.

GCSEs at C /equivalent or better would be desirable.

Clean driving license and possession of other operating licenses e.g. Fork Lift operator would be advantageous.

CRB/DBS checked to enable working in sensitive environments with vulnerable people.

Able to work on your own, managing your time and workload accordingly.

Able to develop good working relationships with other engineers, colleagues and with customers

for all other information please call us on (phone number removed)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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