Insurance Administrator

Red Recruitment
Cardiff, UK
03 Jul 2019
24 Jul 2019
Contract Type
Full Time
An established Insurance Company based in Cardiff are looking to recruit experienced Support Administrators, who have experience working within an FCA regulated industry.

As a member of the Sales Support Team you will be responsible for handling all post sale administration and customer service, taking responsibility for ensuring applications are underwritten, customer expectations managed and applications turned into live policies with a minimum cancellation rate.

As Sales Support Administrator, you will:
  • Communicate with customers, insurance companies and associated third parties in the most appropriate medium (telephone, email, written) that supports the customer journey and the conversion of sales into live policies.
  • Carry out medical and lifestyle questionnaires with customer with a high regard for accuracy.
  • Carry out the necessary administrative functions to convert a sale to a live policy.
  • Submit accurate and complete applications to insurance providers in a timely manner.
  • Communicate and support Sales Advisers with regular updates on progress and required action on live cases.
  • Able to manage own time to complete the tasks allocated.
  • Resolve customer's dissatisfaction appropriately and log all instances of dissatisfaction reported to you.
  • Have a high regard for compliance with in a FCA regulated business and adhering to all legislation and regulatory guidelines.

You must have:

A Minimum of 5 GCSEs including Math's and English at grade C or above (Essential).

Interviews are taking place ASAP, so if interested in this vacancy, please apply today.

Red recruitment (Agency)

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