Infrastructure Engineer

Tss Solutions Ltd
Lewes, UK
01 Jul 2019
23 Jul 2019
Contract Type
Full Time
Are you an Infrastructure Engineer looking for a new challenge in the exciting division of Blue Light Services?

Role Profile

Within the role of Infrastructure Engineer you will be responsible for both the design, development and implementation of short- and long-term solutions to information technology (IT) needs through new and existing applications, systems architecture, network systems, infrastructure and the management of the IT infrastructure within East Sussex Fire and Rescue Service (ESFRS).

Working within the telent team located on customer premises, you will be the direct contact between ESFRS and telent to help support a Technical Design Authority Function, discussing future strategies and projects and best options to ensure all technical understanding is agreed before proceeding to pre-sales.

Typical Deliverables

Provide a technical intrerface into the customers Lead Technical Architect to focus on technical direction and strategy.

You will support Projects in to production relating to Infrastructure and Applications. This will include;
  • Architectural Design
  • Project Documentation
  • Support Proposal Documentation
  • Implemententation

Within this role you will support the Lead Infrastructure Engineer in supporting the maintenance of up to date documentation of the ESFRS infrastructure to include;
  • Datacentre environment design
  • Backups - Firmware, Configs and Data
  • Patching
  • Licensing
  • Infrastructure Life cycle management
  • Asset Management
  • Support Documentation
  • Capacity planning

You will support the Service Delivery into the customer including interfacing into 3rd line engineers in diagnosis of Infrastructure and Application related faults and resolutions as well as providing the bridge between telent technical / projects / presales and ESFRS.


To be successful in the role you will have experience of;
  • Managing complex infrastructure environments
  • Experience of general technical project delivery and understanding of architectural processes and procedures in line with best practise.
  • Ability to create detailed documentation and designs for support and proposals
  • IT supporting systems and Infrastructure
  • Working to tight Service Levels expected when working in Emergency Services
  • Designing, building and supporting Virtual Servers, networks, system integration
  • High quality documentation and design skills to ensure the library of architecture artifacts are kept current
  • Microsoft Office 365, deployment and management experience
  • Microsoft Sharepoint, design, deployement and management experience
  • Microsoft Exchange management experience.

Behavioural Requirements
  • Professional with skills in working with Senior stakeholders both in telent and ESFRS
  • Strive to improve the service delivered by telent in to ESFRS
  • Building strong relationships with key stateholders and suppliers
  • Excellent interpersonal skills with the ability to bring together diverse groups both from telent and suppliers to formulate solutions

Excellent Employee Benefits:

telent is committed to ensuring that we offer industry leading career opportunities, salary and benefits packages. Join us and you can expect to receive:
  • 33 days holiday, including public holidays, plus the option to buy or sell five days each year
  • Company pension scheme
  • A range of family friendly policies including childcare vouchers
  • An employee-funded car leasing scheme
  • Occupational health support
  • Telent Rewards Scheme

So why choose telent for your next opportunity?
  • To build, run and maintain a successful network, you need a connected approach - a team you can trust from strategy to support, and everything in between. At telent, this is what we do!
  • As part of our team, you could be working with some of the biggest names in the Traffic, Rail, Public Safety, Defence and Service Provider sectors including London Underground, Network Rail, Transport for London, RNLI, MOD and Virgin Media. You'll help us ensure the most important messages get through - however tough the conditions.
  • Here are just some of the ways we're different:
  • You'll go further with us. We understand the importance of career development and will give you all the support you need to realise your potential. You'll receive formal training, e-learning and mentoring from top professionals. And we offer opportunities to transfer to other sectors - or even different technology areas.
  • You'll make a difference. You could be working outdoors, battling the elements, or in one of our many offices helping us develop the network infrastructures of tomorrow.
  • You'll be treated as an individual. We're not a vast corporation, which means every individual counts. With us, you'll be valued and supported, involved and empowered from day one.
  • You'll be well rewarded. We offer salary progression that reflects market rates and personal performance, a flexible working environment and excellent training.

We reserve the right to close this vacancy once we have received sufficient applications.

Please note this vacancy is also being advertised externally and the closing date may be brought forward if a suitable candidate is found.

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