1st Line Desktop Support Analyst

Recruiter
Mexa Solutions LTD
Location
Barrow-In-Furness, UK
Salary
Competitive
Posted
20 Jun 2019
Closes
27 Jun 2019
Ref
1185702202
Contract Type
Permanent
Hours
Full Time
1st Line Desktop Support Analyst, with End User Computer desktop support experience across Windows 10 and Windows Server 2008-2016, is required for a company based in Barrow-on-Furness, paying up to £19,000, depending upon background and experience.

1st Line Desktop Support Analyst

Based in Barrow-in-Furness

Start ASAP

Up to £19,000 - depending upon background and experience

Working within the Technical Support team of a large organisation, the Desktop Support Analyst / IT Support Analyst will be responsible for providing end user desktop support to the users within the organisation. This will be both 1st line and some 2nd line support across a Windows 10, Windows Server, Exchange, Active Directory technical environment. The Desktop Support Analyst / IT Support Analyst will be responsible for hardware and printer support, mobile phone support and setting up users accounts on Active Directory. You will have a tenacious approach to problem solving and strong customer facing skills.

Skills:

- Strong 1st line support IT support background

- Good experience of Desktop Support or Service Desk / Helpdesk support

- Good experience of supporting Windows Server technologies, Exchange, Active Directory, Windows 10

- Office 2010-2016 & Office 365

- Hardware & Printer support

- Experience of ITIL

- Excellent communication & customer engagement experience

This position would suit a Desktop Support Analyst / Desktop Support Engineer / Service Desk Analyst / Service Desk Technician / Helpdesk Technician / Helpdesk Analyst / Helpdesk Engineer / IT Technician / IT Support Analyst / IT Support Engineer / 1st Line Support / 2nd Line Support, who has strong experience of 1st line support within a Desktop Support or Service Desk support background, with experience across Microsoft technologies including Windows Server, Active Directory, Microsoft Office.

This 1st Line Desktop Support Analyst position is looking to start ASAP, will be based in Barrow-in-Furness and will be paying up to £19,000 depending upon background and experience.

If you are interested in applying for this position then please forward your CV to bob . bath @ mexasolutions . com

To be considered for this role, you must be eligible to live and work in the UK.

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