Motor Claims Handler

ST Resourcing Ltd
Liverpool, UK
20 Jun 2019
27 Jun 2019
Contract Type
Full Time
A leading specialist insurance company is looking to bring on experienced claims handlers into their established team in great offices in Liverpool city centre. This company has a great reputation in through significant growth these roles have become available.

Base salary in the region of £18,000 with a competitive benefits package.

In the role, the requirements are to;

·To effectively capture all new claim reports with accuracy and maximise the opportunity for efficient information gathering using conversational management techniques

·Undertake effective investigations to enable accurate and prompt liability decision making

·Provide an excellent service to all stakeholders

·Effectively manage our customers claim journey and expectations whilst maximising the utilisation of our chain suppliers

·Exhaust intervention opportunities in respect of Third-Party claims, including injury, repair and hire, by way of correct decision making and identification of fault claims to be deleted

·To expertly validate claims with application of indemnity and fraud knowledge

·To work and contribute towards team performance and environment

·Assessing indemnity, liability and mitigating ongoing losses

·Contribute towards continuous improvement with the generation of ideas

·Excel against customer service level expectations and taking ownership of all inbound communication

·Persuade customers to use our own supply chain for all services available

·Effective communication to policy holders

If you have experience dealing with motor claims, please apply and will be in contact with you.

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