Leasehold Officer

Recruiter
Mencap
Location
Manchester, UK
Salary
Competitive
Posted
20 Jun 2019
Closes
03 Jul 2019
Ref
1185853757
Sector
Charity
Contract Type
Permanent
Hours
Full Time
Do you want to work for one of the Sunday Times top 100 not for profit organisations?

We are looking for a dynamic and caring individual who will be the key point of contact for landlords and their agents dealing with repairs and maintenance during the lease period and beyond. They will support the Surveyors on ensuring that our properties are handed back in accordance with the lease requirements, as well as providing support to the 1st time repairs enquiries/escalations where private Landlords are involved.

The successful candidate will not only have previous experience and a knowledge of leases, repairs and processes associated with handing properties back, but will also share the same vision, values and aspiration to strive for more. To us, it is essential that our service is ultimately an excellent experience for our customers. Whilst we understand that formal training is important, this role is more about having the skills to recognise the importance of our service and working with our staff and customers to get the right solutions first time.

The role is office based working out of our Manchester office for 20 hours per week between Monday and Friday. Please see the attached role profile for further details on the role.

If you feel you have the skills, experience and passion we are looking for, please apply using a full CV and covering letter.

We believe that all employees are amazing and we wouldn't be able to achieve what we do without them. Here are just some of the ways we would value and invest in you.

- 24 days` holiday (excluding bank holidays) increasing to 27 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme*
- Amazing Induction from day 1
- Access to on-going training and development
- Service related sick pay when 6-month probation is completed
- Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings*
- Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness*
- Tax free child care vouchers via salary sacrifice scheme for working parents
- Loans for bikes, computers and phones when you have been with us for 6 months
- Interest free season ticket loans
- Discounts and cashback at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap extras
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
- Free access to round the clock employee assistance program for advice and support
- Quarterly award scheme and recognition at every 5 years through our YouRock program

*T&C's apply based on contract

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