Sales Associate - Deli Counter

Fortnum and Mason
London, UK
20 Jun 2019
03 Jul 2019
Contract Type
Full Time
The Role

Fortnum & Mason is looking for an exceptional Sales Associate to join our Charcuterie team within our famous Food Hall. Our new charcuterie team member will have proven experience working within a similar environment, but above all else, will possess a genuine passion for food and the customer experience.

The Department

From exceptional meats and cheeses, to smoked salmon and caviar, a visit to our food hall is an adventure for your taste buds. Within our newly revamped Charcuterie counter, we stock a succulent array of hams and exotic trimmings, perfect to savour alone, to aid when cooking, or to wow when entertaining. Our range of meticulously prepared charcuterie is what we consider to be some of the very best in the world, and our Sales Associate will be responsible for bringing this product to life for all of our customers.

Reporting to our Floor Manager, our Sales Associate will actively support our retail operation within our Food Hall, by providing exceptional customer service through great recommendations and memorable interaction. Our Sales Associate will ensure all customer transactions are completed to the very best ability, all while ensuring stock levels are maintained, health and safety standards are surpassed and targets are consistently achieved.

The Person

Our ideal candidate will:
• Have worked within a similar food environment, with prior experience within charcuterie considered highly advantageous (but not necessary).
• Know just what it takes to deliver outstanding customer service, and understanding of what that service looks like within a luxury environment.
• Be self-driven, enthusiastic with strong interpersonal and communication skills
• Be a true ambassador for excellence.

Our candidate must also be able to work full time, on a flexible roster.

If you're passionate, driven and motivated by the customer experience, we welcome your application

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