Client Account Manager

Kevin Edward Associates
London, UK
20 Jun 2019
02 Jul 2019
Contract Type
Full Time
Job Title - Client Account Manager

Location - London (Office/Home based)

Salary - £45-55k basic (dependent on experience) + OTE and benefits

Following a recent expansion with a global market leading car manufacturer, we are now looking for a Client Account Manager to join our fantastic team. We are a bubbly, friendly, family of people that thrive off working hard and getting results to maintain happy clients. We are looking for someone extremely organised, proactive and driven, to manage our existing customer base. If you think you're the right fit, looking for your next challenge and meeting the criteria below then get in contact with us today.

Company Overview

A unique application and technology platform, we have an exciting opportunity for a Client Account Manager to continue their career within our rapidly expanding organisation. This role is suited to enthusiastic individuals with excellent communication skills and a strong customer service focus. You'll be passionate about providing a first-class experience for clients and pride yourself in being a real ambassador for the brand, whilst we continue expanding in the UK as well as into Germany, France, South Africa, Australia and beyond. We are building the transport networks ready for autonomous vehicles and point to point mobility as a service. This is an amazing opportunity to be part of a global company at the centre of the transport revolution.

The ideal candidate will have a minimum of 5 years Account Management experience

Role Outline:

* Contacting existing clients from a database via the telephone & email

* Advising clients on how to grow their communities

* Growing existing accounts

* Identifying new opportunities

* Arranging & providing online demonstrations to demonstrate how the platform works

* Working with clients to provide engagement templates

* Ensuring CRM system is kept up to date

* Providing ongoing support to clients

* Visiting clients at their workplace to provide advice and support

Essential Criteria:

* Account Management experience essential

* Customer service experience essential

* Must speak fluent English

* Must have excellent computer literacy

* Must have proven ability to build relationships through excellent communication skills

* Must be a team player that can adapt to a fast-paced and changing environment

* Must be able to work on own initiative

* Must have proven ability to work to targets & deadlines

What's in it for you?

* Full training given

* Competitive salary

* Ongoing training/support/development

* Work as part of a friendly team

* The opportunity to help take a company from a small start up to a world-renowned business

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