IT support and Office Assistant (combined role)

Recruiter
Office Angels
Location
Cambridge, UK
Salary
Competitive
Posted
20 Jun 2019
Closes
30 Jun 2019
Ref
1185851986
Contract Type
Permanent
Hours
Full Time
Fantastic opportunity*

We are looking for a full-time junior IT support technician to be based at our Cambridge office with occasional travel to London office when required to support there, equally remote working days available as well.

* This is a combined role with general office assistance (Please see responsibilities list for detail) *

This company is fun and creative, a great environment to work.

If this sounds like you, please read on and apply today!

Salary: £19-£22,000

Hours: full time 8:30am - 5pm but hours can vary, some travel to London office required plus some remote working.

Responsibilities will include:

* Providing general hardware and software support (Mac and PC) to employees based in our UK offices in London and Cambridge, remote UK workers and our US-based team

* Escalation of support requests to other channels (including liaising with equipment vendors and external IT support partners) where necessary/appropriate

* Provision of IT equipment, accounts and permissions for new employees, including installation and configuration of hardware, operating systems and applications

* Monitoring and maintenance of on-site infrastructure

* Generation and maintenance of site and process documentation

* Focus on good cybersecurity/data security practices

* Delivery of IT induction to new employees

* General office assistance in down time

Including but not limited to:

Ad hoc administrative tasks

Filing

Stationary order checks

etc.

Attributes required:

* Good working knowledge of Mac and PC systems

* Good interpersonal skills, with ability to communicate effectively in a positive and confident manner

* Organised, with ability to prioritise issues and manage time effectively

* Attention to detail, combined with proactive approach to problem solving

The role will involve occasional travel to/between our Cambridge and London offices where on-site presence is necessary. Flag takes a flexible position on remote working, but the need to be on-site to resolve certain issues would take priority. In addition, tasks may occasionally need to be performed outside normal UK working hours, so reasonable flexibility is required.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://(url removed)/candidate-privacy

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